Last updated: 10 November 2026
This policy explains what personal information Handmade Coach collects when you use handmadecoach.com or request a free Etsy shop mini audit, how we use it, and the choices you have. Handmade Coach is operated by Eurasia Trade Dış Ticaret Limited Şirketi, Tosya, Kastamonu, Türkiye (“we”, “us”). Questions: info@handmadecoach.com.
Information we collect
- Information you give us: your name, email address and Etsy shop link when you fill in our mini audit form; anything you send us by email or on a call.
- Payment information: we never see or store your card or bank details. Payments are made through a secure payment request link from our payment provider, which processes them under its own privacy policy.
- Technical data: IP address, browser type and pages visited, collected in standard server logs and by cookies needed to run the site. We do not ask for your Etsy password or account access.
How we use it
- To prepare and send your free mini audit and any paid service you request.
- To email you about your request. If you sign up, we also send a short welcome series and occasional Etsy selling tips. You can unsubscribe at any time using the link in every email.
- To run, secure and improve this website.
- To meet legal and accounting obligations.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us operate: our web hosting provider, our email marketing provider (MailerLite), our payment provider, and professional advisers (for example accountants), each only as needed for their service. Some of these providers are located outside your country, including in the European Union and the United States.
Cookies
We use cookies that are necessary for the site to work. If we add analytics or marketing cookies, we will update this page and ask for consent where the law requires it.
How long we keep it
We keep audit and customer records for as long as needed to provide the service and meet tax and legal requirements (generally up to 10 years for accounting records). Email list data is kept until you unsubscribe or ask us to delete it.
Your rights
Depending on where you live (for example California, the EU/UK, or Türkiye), you may have the right to access, correct, delete or export your personal information, to object to or restrict certain uses, and to withdraw consent. To use these rights, email info@handmadecoach.com. We will respond within 30 days. You may also complain to your local data protection authority.
Children
Our services are for business owners and are not directed at children under 16. We do not knowingly collect their data.
Security
We use reasonable technical and organisational measures to protect your information. No online service can guarantee absolute security.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
Eurasia Trade Dış Ticaret Limited Şirketi, Tosya, Kastamonu, Türkiye. Email: info@handmadecoach.com.